Secure Shopping - card protection, money back guarantee and easy returns

Our online store offers a number of security features and protection for our customers. First of all, we rely on state-of-art technology and business parters who are leaders in security for online transactions.

Our business best practices are to offer our customers the guarantee that they will get a full refund for their purchased items if they want to return them. Exchanges for a different size are uncomplicated too.

And finally, we protect your private data, we don't share with third parties, so you will never receive spam from us.

 

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RELIABLE TECHNOLOGY

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State-of-art security and encryption when buying clothes from our store

Our gothic store relies on modern security and safety technologies to make sure that our customers can buy their clothes in all safety from us. We rely on state-of-art technology at all levels, starting with the shop, the privacy of customer details and the security of the payment. For all these steps, we have chosen business partners who are established leaders in their field of activity, experts in e-commerce and who offer trusted and tried technology, like ShopFactory, Globecharge and Worldpay. These companies enable us to offer our customers the highest security standards available for online shopping, modern encryption technologies and secure data handling. These security measure in our gothic store allow our customers to buy clothing in all security, without any worries other than “will this top look good together with this skirt?”.

CONFIDENTIAL DATA HANDLING

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Our gothic store handles your personal date confidentially

The biggest risk today on the internet is that you don’t know who is going to receive your personal details on the other end of the transaction, and what they are going to do with it. Posting your personal data on a website should not lead to suddenly receiving unwanted spam emails, yet this can happen if you don’t carefully pay attention. This is why we have our privacy notice, which clearly explains what The Black Angel does to insure that your personal data is handled safe and confidentially when buying clothing from our online store. You will never receive spam or unwanted emails from us.

Even more important is how your card details are handled: the entire transaction is handled securely between your bank and the payment gateway provided by Globecharge / Worldpay. This transaction is handled through a secure line between your computer and the gateway, guaranteeing highest security and confidentiality - even we, the merchant, don’t get to see your card details, we only get a transaction confirmation, no card details.

SECURE TRANSACTION

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Your card details are completely secure if you buy clothing from us

As we already mentioned in the previous paragraph, the biggest fear customers have when buying clothes and other goods online is, who is going to receive my card details and what are they going to do with it. This is a legit question, and you should always inquire when buying from a merchant you don’t know.

In the case of our gothic store, when you check out and want to pay with card for the clothes you have bought, you will get a secure connection (SSL/TSL) between your computer and our payment gateway, provided by Globecharge / Worldpay. The card details you enter are encrypted and can not be intercepted by third parties (unless it’s the CIA) - the confirmation of the transaction is then handled between your bank and Globecharge / Wirecard. If the transaction is successful, we receive a payment confirmation which does not include any card details. The three only people involved in your card processing is you, your bank, and Globecharge / Wirecard.

This procedure ensures that your card details are completely safe, safer than if you’d go to a local store and buy something - your wallet could be stolen on the way to the shop, but not during this online transaction.

So buying clothing online from our gothic store means maximum security for you!